LogoLogo
Explore with DeepWikiJoin Slack CommunityContact Us
  • About Hyperswitch
    • Exploration Guide
    • Overview
    • Payments Suite
    • Payments Modules
      • Cost Observability
      • Revenue Recovery
      • Vault
        • Server to Server Vault tokenization
        • Vault SDK Integration
        • Hyperswitch Vault: Pass Through Proxy Payments
      • Intelligent Routing
        • Auth Rate Based Routing
        • Self-Deployment Guide
      • Reconciliation
        • Getting Started with Recon
      • Alternate Payment Method Widgets
        • Hyperwidget Integration Guide
    • Roadmap - Q2 2025
      • Previous Roadmap - Q1 2025
      • Previous Roadmap - Q4 2024
      • Previous Roadmap - Q3 2024
      • Previous Roadmap - Q2 2024
      • Previous roadmap - Q1 2024
      • Previous roadmap - Q4 2023
  • Use-Cases
    • For SaaS Businesses
    • For B2B SaaS Businesses
    • For E-Commerce Businesses
    • For Marketplace/Platforms
  • Explore Hyperswitch
    • Payment Orchestration
      • Accept Payments
        • Connectors
          • Activate Connector on Hyperswitch
          • Try a Payment
          • Available Connectors
            • ACI
            • Adyen
            • Airwallex
            • Authorizedotnet
            • Bambora
            • Bank of America
            • Billwerk
            • Bluesnap
            • Braintree
            • Checkout
            • Coinbase
            • Cybersource
              • Apple Pay
              • Google Pay
            • dLocal
            • Fiserv
            • GlobalPayments
            • GoCardless
            • Klarna
            • Mollie
            • MultiSafepay
            • Nuvei
            • OpenNode
            • Paypal
            • PayU
            • Prophetpay
            • Rapyd
            • Shift4
            • Stripe
            • TrustPay
            • Volt
            • Worldline
            • Worldpay
            • Zen
            • Netcetera
              • Authenticating Payments via Netcetera Through HyperSwitch SDK
        • Setup Payment Methods
          • Cards
          • Wallets
            • Apple Pay
              • Web Domain
              • iOS Application
            • Google Pay
            • PayPal
            • Samsung Pay
          • Pay Later
          • Banks
            • Bank Debits
            • Bank Redirects
            • Bank Transfers
            • Open Banking
          • Crypto
          • Test Credentials
        • Payment Links
          • Configurations
          • Create Payment Links
          • Secure Payment Links
          • Setup Custom Domain
        • Save a Payment Method
        • Manual Capture
        • Incremental Authorization
        • Tokenization & Card Vault
          • Network Tokenisation
        • Supported Payment Workflows
        • Co-badged Cards
        • Webhooks
      • Process Payouts
        • Getting Started with Payouts
        • Using Saved Payment Methods
        • Smart Router for Payouts
        • Smart Retries in Payout
        • Payout Links
      • Smart Routing
        • Rule Based Routing
        • Volume Based Routing
        • Default Fallback Routing
        • Least Cost Routing
      • Smart Retries
        • 3DS Step-up Retries
      • 3DS / Strong Customer Authentication
        • Setting up 3DS Decision Manager
        • Native 3DS Authentication
        • External Authentication for 3DS
      • Fraud & Risk Management
        • Activating FRM in Hyperswitch
        • Fraud Blocklist
      • Subscriptions
        • PG Agnostic Card Forwarding
        • Zero Amount Authorization
      • Split Payments
        • Stripe Split Payments
        • Adyen Split Payments
        • Xendit Split Payments
    • Checkout Experience
      • Customizable and Native Integrations
        • Web
          • Node And React
          • Customization
          • Error Codes
          • Node and HTML
          • Vanilla JS and REST API Integration
        • Android
          • Kotlin with Node Backend
          • Customization
          • Features
        • iOS
          • Swift with Node Backend
          • Customization
          • Features
        • React Native
          • React Native with Node Backend
          • Card Widget
          • Customization
        • Flutter
          • Flutter with Node Backend
          • Customization
        • Headless SDK
        • Server Setup
      • Click To Pay
        • Visa Click to Pay: V1 to V2 Migration
      • Payment Methods Management
    • Payment Operations
      • Managing Accounts and Profiles
        • ⚙️Control Centre Account setup
        • Hyperswitch Account Structure
      • Manage Your Team
      • Analytics & operations
        • Exporting payments data
      • Disputes / Chargebacks
      • Surcharge
        • Surcharge Setup guide
      • Multi-Tenancy
      • Data migration
        • Import data to Hyperswitch
        • Export data from Hyperswitch
    • Security and Compliance
      • PCI Compliance
      • Data Security
      • GDPR compliance
      • Identity and Access Management
    • E-commerce Platform Plugins by Hyperswitch
      • 🔌WooCommerce Plugin
        • Setup
        • Roadmap
        • Compatibility
        • FAQs
      • Saleor App
        • Setup
      • Automatic Tax calculation for Express Checkout wallets
  • Hyperswitch open source
    • Overview
      • Run Hyperswitch Locally Using Docker
        • Run Additional Services
      • Development Environment Setup
        • Backend
          • Configure and Run the Application
          • Try out APIs
        • SDK (Frontend)
        • Control Center
    • Deploy on AWS
      • Deploy on AWS using CloudFormation
      • Component-wise Deployment
        • Deploy app server
        • Deploy Control Center
        • Deploy web client
          • Production ready deployment
          • Integrate web client on your web app
          • Playground deployment for prototyping (optional)
        • Deploy Card Vault
          • Production ready deployment on AWS
          • Cloud setup guide
    • Deploy on Kubernetes
      • Deploy on GCP Using Helm Charts
      • Deploy on Azure Using Helm Charts
      • Deploy on Local using Helm Charts and Minikube
    • Account setup
      • Using Hyperswitch Control Center
      • Test a payment
      • Using postman
    • Troubleshooting
  • Testing Payments
  • Check list for Production
    • Going live
      • For SaaS Setup
      • For On-Prem Setup
        • Monitoring
        • PCI compliance
          • Get started
          • Completing the SAQ
        • Data Security
        • Updates
  • Learn more
    • API Reference
    • Connectors Supported
    • SDK Reference
      • React
      • JS
      • Custom Events
    • Hyperswitch architecture
      • Router
      • Storage
      • A Payments Switch with virtually zero overhead
    • Payment flows
    • Blog
  • Community Guidelines
Powered by GitBook

Compliance

  • Vulnerability Disclosure
  • PCI DSS 4.0
  • ISO 27001:2022

Community

  • Slack
  • Discord
  • GitHub Discussion
On this page

Was this helpful?

  1. Hyperswitch open source

Troubleshooting

This guide explains how to troubleshoot the Hyperswitch setup and verify if all the components are up and running as expected

System Health Check

Hyperswitch provides a deep health check endpoint to check if the various components involved are up and running. To check the readiness of the application, you can run the following command.

curl http://localhost:8080/health/ready

The above command will check the Database connection, Redis connection, Hyperswitch Vault connection (if enabled), ability to send outgoing requests, and the health of analytical components. If the components are up and running with the correct configurations, you will get a success response as shown below

{
    "database": true,
    "redis": true,
    "vault": true,
    "analytics": true,
    "outgoing_request": true
}

If there is an issue with one of the components, the API will return an error response which will indicate the reason for the failure. For example, if the app server is not able to connect with the database, the error response would be as follows

{
    "error": {
        "type": "api",
        "message": "Database health check failed with error: Error while connecting to database",
        "code": "HE_00"
    }
}

Additionally you can add this as a Readiness Probe in your Kubernetes Deployment

readinessProbe:
  httpGet:
    path: /health/ready
    port: 8080
  initialDelaySeconds: 5
  periodSeconds: 15

In case the app server does not start due to the failure of the readiness probe, you can check the logs through Kubernetes Logs using the below command

kubectl logs <your-pod-name> --tail 10 -n <your-namespace-name> -c <container-name>

Last updated 2 months ago

Was this helpful?