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  • About Hyperswitch
    • Introduction
    • Payments Suite
    • Payments Modules
      • Cost Observability
      • Revenue Recovery
      • Vault
        • Server to Server Vault tokenization
        • Vault SDK Integration
      • Intelligent Routing
      • Reconciliation
        • Getting Started with Recon
      • Alternate Payment Method Widgets
        • Hyperwidget Integration Guide
    • Roadmap - Q2 2025
      • Previous Roadmap - Q1 2025
      • Previous Roadmap - Q4 2024
      • Previous Roadmap - Q3 2024
      • Previous Roadmap - Q2 2024
      • Previous roadmap - Q1 2024
      • Previous roadmap - Q4 2023
  • Use-Cases
    • For SaaS Businesses
    • For B2B SaaS Businesses
    • For E-Commerce Businesses
    • For Marketplace/Platforms
  • Explore Hyperswitch
    • Payment Orchestration
      • Accept Payments
        • Connectors
          • Activate Connector on Hyperswitch
          • Try a Payment
          • Available Connectors
            • ACI
            • Adyen
            • Airwallex
            • Authorizedotnet
            • Bambora
            • Bank of America
            • Billwerk
            • Bluesnap
            • Braintree
            • Checkout
            • Coinbase
            • Cybersource
              • Apple Pay
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            • dLocal
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            • GoCardless
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            • Mollie
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            • Nuvei
            • OpenNode
            • Paypal
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            • Prophetpay
            • Rapyd
            • Shift4
            • Stripe
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            • Volt
            • Worldline
            • Worldpay
            • Zen
            • Netcetera
              • Authenticating Payments via Netcetera Through HyperSwitch SDK
        • Setup Payment Methods
          • Cards
          • Wallets
            • Apple Pay
              • Web Domain
              • iOS Application
            • Google Pay
            • PayPal
          • Pay Later
          • Banks
            • Bank Debits
            • Bank Redirects
            • Bank Transfers
            • Open Banking
          • Crypto
          • Test Credentials
        • Payment Links
          • Configurations
          • Create Payment Links
          • Secure Payment Links
          • Setup Custom Domain
        • Save a Payment Method
        • Manual Capture
        • Incremental Authorization
        • Tokenization & Card Vault
          • Network Tokenisation
        • Supported Payment Workflows
        • Co-badged Cards
        • Webhooks
      • Process Payouts
        • Getting Started with Payouts
        • Using Saved Payment Methods
        • Smart Router for Payouts
        • Smart Retries in Payout
        • Payout Links
      • Smart Routing
        • Rule Based Routing
        • Volume Based Routing
        • Default Fallback Routing
      • Smart Retries
        • 3DS Step-up Retries
      • 3DS / Strong Customer Authentication
        • Setting up 3DS Decision Manager
        • Native 3DS Authentication
        • External Authentication for 3DS
      • Fraud & Risk Management
        • Activating FRM in Hyperswitch
        • Fraud Blocklist
      • Subscriptions
        • PG Agnostic Card Forwarding
        • Zero Amount Authorization
      • Split Payments
        • Stripe Split Payments
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        • Xendit Split Payments
    • Checkout Experience
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        • Web
          • Node And React
          • Customization
          • Error Codes
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        • Android
          • Kotlin with Node Backend
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        • iOS
          • Swift with Node Backend
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          • React Native with Node Backend
          • Card Widget
          • Customization
        • Flutter
          • Flutter with Node Backend
          • Customization
        • Headless SDK
        • Server Setup
      • Click To Pay
        • Visa Click to Pay: V1 to V2 Migration
      • Payment Methods Management
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      • Managing Accounts and Profiles
        • ⚙️Control Centre Account setup
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        • Exporting payments data
      • Disputes / Chargebacks
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        • Surcharge Setup guide
      • Multi-Tenancy
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        • Import data to Hyperswitch
        • Export data from Hyperswitch
    • Security and Compliance
      • PCI Compliance
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      • GDPR compliance
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    • E-commerce Platform Plugins by Hyperswitch
      • 🔌WooCommerce Plugin
        • Setup
        • Roadmap
        • Compatibility
        • FAQs
      • Saleor App
        • Setup
      • Automatic Tax calculation for Express Checkout wallets
  • Hyperswitch open source
    • Overview
      • Run Hyperswitch Locally Using Docker
        • Run Additional Services
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          • Configure and Run the Application
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        • Deploy app server
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          • Production ready deployment
          • Integrate web client on your web app
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        • Deploy Card Vault
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    • Deploy on Kubernetes
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      • Deploy on Azure Using Helm Charts
    • Exploration Guide
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      • Using Hyperswitch Control Center
      • Test a payment
      • Using postman
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  • Testing Payments
  • Check list for Production
    • Going live
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    • API Reference
    • Connectors Supported
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      • React
      • JS
      • Custom Events
    • Hyperswitch architecture
      • Router
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      • A Payments Switch with virtually zero overhead
    • Payment flows
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  1. Explore Hyperswitch
  2. E-commerce Platform Plugins by Hyperswitch
  3. WooCommerce Plugin

FAQs

Quick answers to commonly asked questions about Hyperswitch

Last updated 1 year ago

Was this helpful?

This section covers the frequently asked questions you might have around Hyperswitch product, features, payment process, PCI compliance, woocommerce, etc. We regularly update the common questions here.

Is my customer information shared with other plugin users?

No. Hyperswitch Woocommerce plugin does not share customer data across other plugin users. Yours customer’s cards will be stored in a PCI compliant card vault powered by

What will happen to my customers’ saved cards, if I move out of Hyperswitch?

If for any reason you happen to move out of Hyperswitch, you will be facilitated with the process of migrating the cards to any PCI compliant entity as you might wish.

Who built and maintains the plugin?

The plugin is built and maintained by Juspay Technologies - a leading payment orchestrator processing 50 Million transactions per day and backed by funding from Accel Partners and Softbank.

How can I customize the payment sheet as per my branding?

The plugin ensures that the payment sheet automatically blends into the website’s theme by fetching the basic style attributes from the page. However, attributes of the payment sheet such as font family, text and background color etc can be customized by modifying the “Appearance” object present in the Payment settings.

Are my other plugins compatible with the Hyperswitch plugin?

Yes, this plugin can be used along with other payment plugins. However, we would advise not to use other payment plugins for better customer experience.

How will I receive chargeback notifications?

This feature is currently being developed by Hyperswitch where any chargeback/refund notifications would be sent via Webhooks to your Wordpress server, which would then update the order status accordingly. Provided that Webhooks are enabled and Payment Response Hash Key is correctly configured, you would be able to receive these notifications realtime.

How do I cancel orders and trigger refunds with the Hyperswitch plugin?

Orders can be refunded from the Orders Management section of your WP Admin dashboard. The order status is automatically updated to “Refunded”.

Does the Hyperswitch plugin support multiple languages?

Currently, en-US is the only supported language.

How much will Hyperswitch charge me for using the plugin?

How do I enable/ disable payment methods on the plugin?

Different payment methods across Payment Processors can be enabled/disabled on the Hyperswitch Dashboard.

Are my other plugins compatible with Hyperswitch plugin?

WooCommerce is not explicitly built to handle embedded checkouts so we had to build support for this in our plugin. Different extensions implement/expand the functionality in slightly different ways and there is always a small risk that compatibility problems may arise.

Our ambition is always that our plugins should be compatible with as many functions and extensions as possible. We work actively with this and release regular updates that lead to a better experience, both for you as an e-retailer but also for your customers.

3k transactions monthly are free forever if you sign-up prior to 30th Nov 2023. $0.03/ successful transaction otherwise or if the 3k limit is crossed. Find out more on pricing .

Please feel free to drop a request to with the name of the plugin for which you need compatibility.

🔌
Hyperswitch
here
hyperswitch@juspay.in