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Community Guidelines

Code of conduct and Slack participation guide for the Hyperswitch open-source community

🤝 Hyperswitch Community Code of Conduct & Slack Guidelines

Version 1.0 | Last updated: April 2025

Welcome to the Hyperswitch community! This is a space where developers, contributors, and product builders collaborate to create the future of open-source payments. To keep this space welcoming, productive, and respectful, all members must follow the Code of Conduct and Slack guidelines below.

🧭 Code of Conduct

Our Pledge

We are committed to providing a harassment-free experience for everyone, regardless of age, race, gender identity, disability, level of experience, nationality, or personal background. We pledge to behave in ways that foster a positive and inclusive environment.

Expected Behavior

  • Be respectful, kind, and inclusive

  • Assume good intent; seek to understand before judging

  • Share feedback constructively and with empathy

  • Help others when you can; ask for help when needed

  • Use appropriate channels and keep discussions relevant

Unacceptable Behavior

  • Harassment, hate speech, discrimination, or threats

  • Trolling, personal attacks, or aggressive criticism

  • Sharing private information without consent

  • Excessive self-promotion or unsolicited DMs

💬 Slack Participation Guidelines

1. Be a Good Citizen

  • Keep discussions respectful and on-topic

  • Avoid heated arguments — move complex topics to threads

  • Use inclusive language and emoji reactions to show appreciation

2. Use Threads & Channels Properly

  • Always reply in threads to avoid noise

  • Use the right channels:

    • #dev-support – Technical questions here

    • #general – regular business discussion or Non-tech discussion

  • Avoid cross-posting the same message in multiple channels

3. Ask Good Questions

  • Include relevant context: error logs, code snippets, links

  • Be patient and avoid tagging multiple team members unless urgent

5. Security, Privacy & Respect

  • Don’t share sensitive data (API keys, access tokens, etc.)

  • Don’t screenshot or share Slack content outside without permission

  • Respect others' time and privacy in DMs

🔧 Moderation & Admins

Community moderators are here to ensure the space remains safe and welcoming. They may take action at their discretion to uphold these guidelines.

📩 Contact admins: DM @Neeraj Kumar in Slack

📌 Quick Links

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