Defend

Overview

The defend method submits your formal argument against a chargeback claim.

Request Fields

Field
Type
Required
Description

disputeId

string

Yes

The dispute ID

reasonCode

string

Yes

Defense reason code

explanation

string

Yes

Detailed explanation

Response Fields

Field
Type
Description

disputeId

string

The dispute ID

defenseSubmitted

bool

Success status

status

DisputeStatus

UNDER_REVIEW

Example

$request = [
    'disputeId' => 'dp_xxx',
    'reasonCode' => 'product_or_service_provided',
    'explanation' => 'Product was delivered successfully'
];
$response = $disputeClient->defend($request);

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