# Community Guidelines

🤝 Hyperswitch Community Code of Conduct & Slack Guidelines

Version 1.0 | Last updated: April 2025

Welcome to the Hyperswitch community! This is a space where developers, contributors, and product builders collaborate to create the future of open-source payments. To keep this space welcoming, productive, and respectful, all members must follow the Code of Conduct and Slack guidelines below.

### 🧭 Code of Conduct

#### Our Pledge

We are committed to providing a harassment-free experience for everyone, regardless of age, race, gender identity, disability, level of experience, nationality, or personal background. We pledge to behave in ways that foster a positive and inclusive environment.

#### Expected Behavior

* Be respectful, kind, and inclusive
* Assume good intent; seek to understand before judging
* Share feedback constructively and with empathy
* Help others when you can; ask for help when needed
* Use appropriate channels and keep discussions relevant

#### Unacceptable Behavior

* Harassment, hate speech, discrimination, or threats
* Trolling, personal attacks, or aggressive criticism
* Sharing private information without consent
* Excessive self-promotion or unsolicited DMs

### 💬 Slack Participation Guidelines

#### 1. Be a Good Citizen

* Keep discussions respectful and on-topic
* Avoid heated arguments — move complex topics to threads
* Use inclusive language and emoji reactions to show appreciation

#### 2. Use Threads & Channels Properly

* Always reply in threads to avoid noise
* Use the right channels:
  * \#dev-support – Technical questions here
  * \#general – regular business discussion or Non-tech discussion
* Avoid cross-posting the same message in multiple channels

#### 3. Ask Good Questions

* Include relevant context: error logs, code snippets, links
* Be patient and avoid tagging multiple team members unless urgent

#### 5. Security, Privacy & Respect

* Don’t share sensitive data (API keys, access tokens, etc.)
* Don’t screenshot or share Slack content outside without permission
* Respect others' time and privacy in DMs

### 🔧 Moderation & Admins

Community moderators are here to ensure the space remains safe and welcoming.\
They may take action at their discretion to uphold these guidelines.

📩 Contact admins: DM @Neeraj Kumar in Slack

### 📌 Quick Links

* [🔗 Contributing Guidelines](https://github.com/juspay/hyperswitch/blob/main/docs/CONTRIBUTING.md)
* [🌐 Hyperswitch Website](https://hyperswitch.io)
* [🧑‍💻 GitHub Repository<br>](https://github.com/juspay/hyperswitch)\\


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