> For the complete documentation index, see [llms.txt](https://docs.hyperswitch.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hyperswitch.io/integrations/prism/python/recurring-payment-service/revoke.md).

# Revoke

## Overview

The `revoke` method cancels an existing recurring payment mandate. Once revoked, no future automatic charges can be made using this mandate. Use this when customers cancel their subscriptions or recurring services.

**Business Use Case:** A customer cancels their SaaS subscription. You call `revoke` to stop all future billing and comply with their cancellation request.

## Purpose

**Why revoke mandates?**

| Scenario                      | Benefit                                              |
| ----------------------------- | ---------------------------------------------------- |
| **Subscription cancellation** | Honor customer cancellation requests                 |
| **Compliance**                | Meet regulatory requirements for recurring billing   |
| **Customer retention**        | Clean revocation improves re-subscription likelihood |
| **Billing hygiene**           | Remove inactive mandates to reduce system clutter    |

**Key outcomes:**

* Future automatic charges are blocked
* Customer billing stops immediately
* Compliance with cancellation regulations

## Request Fields

| Field        | Type   | Required | Description                                      |
| ------------ | ------ | -------- | ------------------------------------------------ |
| `mandate_id` | string | Yes      | The mandate ID to revoke                         |
| `reason`     | string | No       | Reason for revocation (customer\_canceled, etc.) |

## Response Fields

| Field         | Type          | Description                             |
| ------------- | ------------- | --------------------------------------- |
| `mandate_id`  | string        | The revoked mandate ID                  |
| `status`      | MandateStatus | New status: REVOKED                     |
| `revoked_at`  | string        | ISO 8601 timestamp of revocation        |
| `status_code` | int           | HTTP-style status code (200, 404, etc.) |

## Example

### SDK Setup

```python
from hyperswitch_prism import RecurringPaymentClient

recurring_client = RecurringPaymentClient(
    connector='stripe',
    api_key='YOUR_API_KEY',
    environment='SANDBOX'
)
```

### Request

```python
request = {
    "mandate_id": "mandate_xxx",
    "reason": "customer_canceled"
}

response = await recurring_client.revoke(request)
```

### Response

```python
{
    "mandate_id": "mandate_xxx",
    "status": "REVOKED",
    "revoked_at": "2024-01-15T10:30:00Z",
    "status_code": 200
}
```

## Important Notes

* **Immediate effect** - Revocation takes effect immediately
* **No refunds** - Revoking doesn't refund past charges
* **Idempotent** - Calling revoke multiple times returns same result
* **No undo** - A revoked mandate cannot be reactivated; setup a new one instead

## Error Handling

| Error Code | Meaning           | Action                       |
| ---------- | ----------------- | ---------------------------- |
| `404`      | Mandate not found | Check mandate\_id is correct |
| `410`      | Already revoked   | Mandate was already revoked  |

## Best Practices

* Always revoke when customer cancels subscription
* Keep record of revocation reason for support
* Confirm successful revocation before updating subscription status
* Notify customer that cancellation is complete

## Next Steps

* [charge](/integrations/prism/python/recurring-payment-service/charge.md) - Process recurring payments before revocation
* [setup\_recurring](/integrations/prism/python/payment-service/setup-recurring.md) - Create new mandate if customer resubscribes


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