> For the complete documentation index, see [llms.txt](https://docs.hyperswitch.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hyperswitch.io/integrations/prism/python/dispute-service/get.md).

# Get

## Overview

The `get` method retrieves the current status of a dispute, including evidence deadlines, submitted evidence, and the final decision if resolved.

**Business Use Case:** You need to check which disputes need evidence submission this week and which are approaching their deadlines.

## Purpose

**Why use get for disputes?**

| Scenario            | Benefit                                  |
| ------------------- | ---------------------------------------- |
| **Track deadlines** | Monitor evidence submission due dates    |
| **Check status**    | Know if dispute is won, lost, or pending |
| **Review evidence** | See what evidence has been submitted     |
| **Reporting**       | Build dispute analytics and trends       |

## Request Fields

| Field        | Type   | Required | Description                |
| ------------ | ------ | -------- | -------------------------- |
| `dispute_id` | string | Yes      | The connector's dispute ID |

## Response Fields

| Field                | Type          | Description                                               |
| -------------------- | ------------- | --------------------------------------------------------- |
| `dispute_id`         | string        | Connector's dispute ID                                    |
| `payment_intent_id`  | string        | Related payment transaction ID                            |
| `status`             | DisputeStatus | Current status: NEEDS\_RESPONSE, UNDER\_REVIEW, WON, LOST |
| `amount`             | Money         | Disputed amount                                           |
| `reason`             | string        | Customer's dispute reason code                            |
| `evidence_due_by`    | string        | ISO 8601 deadline for evidence submission                 |
| `evidence_submitted` | bool          | Whether evidence has been submitted                       |
| `status_code`        | int           | HTTP-style status code                                    |

## Example

### SDK Setup

```python
from hyperswitch_prism import DisputeClient

dispute_client = DisputeClient(
    connector='stripe',
    api_key='YOUR_API_KEY',
    environment='SANDBOX'
)
```

### Request

```python
request = {
    "dispute_id": "dp_xxx"
}

response = await dispute_client.get(request)
```

### Response

```python
{
    "dispute_id": "dp_xxx",
    "payment_intent_id": "pi_3Oxxx...",
    "status": "NEEDS_RESPONSE",
    "amount": {
        "minor_amount": 1000,
        "currency": "USD"
    },
    "reason": "fraudulent",
    "evidence_due_by": "2024-02-15T23:59:59Z",
    "evidence_submitted": False,
    "status_code": 200
}
```

## Dispute Status Values

| Status           | Description                                | Action Needed                  |
| ---------------- | ------------------------------------------ | ------------------------------ |
| `NEEDS_RESPONSE` | Dispute opened, awaiting merchant response | Submit evidence or accept      |
| `UNDER_REVIEW`   | Evidence submitted, bank reviewing         | Wait for decision              |
| `WON`            | Dispute resolved in merchant favor         | None - retain funds            |
| `LOST`           | Dispute resolved against merchant          | Funds debited, consider appeal |

## Next Steps

* [submit\_evidence](/integrations/prism/python/dispute-service/submit-evidence.md) - Upload evidence if NEEDS\_RESPONSE
* [defend](/integrations/prism/python/dispute-service/defend.md) - Formal defense submission
* [accept](/integrations/prism/python/dispute-service/accept.md) - Concede if evidence is insufficient


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.hyperswitch.io/integrations/prism/python/dispute-service/get.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.