> For the complete documentation index, see [llms.txt](https://docs.hyperswitch.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hyperswitch.io/integrations/prism/node/dispute-service/submit-evidence.md).

# Submit Evidence

## Overview

The `submitEvidence` method uploads supporting documentation to contest a chargeback dispute.

**Business Use Case:** A customer disputed a charge claiming they never received their order. You have delivery confirmation and submit this evidence.

## Request Fields

| Field          | Type   | Required | Description                                             |
| -------------- | ------ | -------- | ------------------------------------------------------- |
| `disputeId`    | string | Yes      | The connector's dispute ID                              |
| `evidenceType` | string | Yes      | delivery\_proof, customer\_communication, receipt, etc. |
| `files`        | array  | Yes      | URLs to evidence files                                  |
| `description`  | string | No       | Description of evidence                                 |

## Response Fields

| Field               | Type          | Description            |
| ------------------- | ------------- | ---------------------- |
| `disputeId`         | string        | Connector's dispute ID |
| `evidenceSubmitted` | boolean       | Success status         |
| `status`            | DisputeStatus | Updated dispute status |
| `statusCode`        | number        | HTTP status code       |

## Example

### SDK Setup

```javascript
const { DisputeClient } = require('hyperswitch-prism');

const disputeClient = new DisputeClient({
    connector: 'stripe',
    apiKey: 'YOUR_API_KEY',
    environment: 'SANDBOX'
});
```

### Request

```javascript
const request = {
    disputeId: "dp_xxx",
    evidenceType: "delivery_proof",
    files: [
        "https://storage.example.com/delivery_receipt.pdf",
        "https://storage.example.com/tracking.png"
    ],
    description: "Package delivered on 2024-01-15 with signature"
};

const response = await disputeClient.submitEvidence(request);
```

### Response

```javascript
{
    disputeId: "dp_xxx",
    evidenceSubmitted: true,
    status: "NEEDS_RESPONSE",
    statusCode: 200
}
```

## Evidence Types

| Type                     | Use When                   |
| ------------------------ | -------------------------- |
| `delivery_proof`         | Physical goods delivered   |
| `customer_communication` | Customer confirmed receipt |
| `receipt`                | Proof of purchase          |
| `cancellation_policy`    | Customer agreed to terms   |

## Next Steps

* [defend](/integrations/prism/node/dispute-service/defend.md) - Submit formal defense after evidence
* [get](/integrations/prism/node/dispute-service/get.md) - Check dispute status


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