> For the complete documentation index, see [llms.txt](https://docs.hyperswitch.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hyperswitch.io/integrations/prism/node/dispute-service/accept.md).

# Accept

## Overview

The `accept` method concedes a dispute and accepts the chargeback loss. Use when evidence is insufficient or cost of defense exceeds dispute amount.

**Business Use Case:** Tracking shows the package was lost in transit. You cannot prove delivery, so you accept the dispute.

## Request Fields

| Field       | Type   | Required | Description                   |
| ----------- | ------ | -------- | ----------------------------- |
| `disputeId` | string | Yes      | The connector's dispute ID    |
| `reason`    | string | No       | Internal reason for accepting |

## Response Fields

| Field           | Type          | Description            |
| --------------- | ------------- | ---------------------- |
| `disputeId`     | string        | Connector's dispute ID |
| `status`        | DisputeStatus | LOST                   |
| `amountDebited` | Money         | Amount charged back    |
| `statusCode`    | number        | HTTP status code       |

## Example

### SDK Setup

```javascript
const { DisputeClient } = require('hyperswitch-prism');

const disputeClient = new DisputeClient({
    connector: 'stripe',
    apiKey: 'YOUR_API_KEY',
    environment: 'SANDBOX'
});
```

### Request

```javascript
const request = {
    disputeId: "dp_xxx",
    reason: "Package lost in transit - no delivery confirmation"
};

const response = await disputeClient.accept(request);
```

### Response

```javascript
{
    disputeId: "dp_xxx",
    status: "LOST",
    amountDebited: {
        minorAmount: 1000,
        currency: "USD"
    },
    statusCode: 200
}
```

## When to Accept

Accept disputes when:

* No proof of delivery exists
* Defense cost exceeds dispute amount
* Customer's claim is valid
* The order was fraudulent

## Next Steps

* Reach out to customer for resolution
* Review processes to prevent similar disputes


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