> For the complete documentation index, see [llms.txt](https://docs.hyperswitch.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hyperswitch.io/integrations/prism/node/customer-service/create.md).

# Create

## Overview

The `create` method creates a customer record in the payment processor system. Storing customer details streamlines future transactions and can improve authorization rates.

**Business Use Case:** A new user signs up for your e-commerce platform. Create their customer profile to enable faster checkout on future purchases.

## Purpose

| Scenario        | Benefit                                         |
| --------------- | ----------------------------------------------- |
| Faster checkout | Returning customers skip entering details       |
| Payment history | Track all payments by customer                  |
| Fraud scoring   | Established customers have better risk profiles |
| Subscriptions   | Required for recurring billing setup            |

## Request Fields

| Field                | Type   | Required | Description                    |
| -------------------- | ------ | -------- | ------------------------------ |
| `merchantCustomerId` | string | Yes      | Your unique customer reference |
| `email`              | string | No       | Customer email address         |
| `name`               | string | No       | Customer full name             |
| `phone`              | string | No       | Customer phone number          |
| `description`        | string | No       | Internal description           |
| `metadata`           | object | No       | Additional data (max 20 keys)  |

## Response Fields

| Field                 | Type           | Description                                       |
| --------------------- | -------------- | ------------------------------------------------- |
| `merchantCustomerId`  | string         | Your customer reference                           |
| `connectorCustomerId` | string         | Connector's customer ID (e.g., Stripe's cus\_xxx) |
| `status`              | CustomerStatus | ACTIVE                                            |
| `statusCode`          | number         | HTTP status code                                  |

## Example

### SDK Setup

```javascript
const { CustomerClient } = require('hyperswitch-prism');

const customerClient = new CustomerClient({
    connector: 'stripe',
    apiKey: 'YOUR_API_KEY',
    environment: 'SANDBOX'
});
```

### Request

```javascript
const request = {
    merchantCustomerId: "cust_user_12345",
    email: "john.doe@example.com",
    name: "John Doe",
    phone: "+1-555-123-4567",
    description: "Premium plan subscriber"
};

const response = await customerClient.create(request);
```

### Response

```javascript
{
    merchantCustomerId: "cust_user_12345",
    connectorCustomerId: "cus_xxx",
    status: "ACTIVE",
    statusCode: 200
}
```

## Best Practices

* Create customers at account signup, not first purchase
* Use consistent `merchantCustomerId` format
* Store `connectorCustomerId` for future reference
* Include email for processor communications

## Next Steps

* [Payment Method Service](/integrations/prism/node/payment-method-service.md) - Store payment methods for customer
* [Payment Service](/integrations/prism/node/payment-service.md) - Process payments with customer ID
* [Recurring Payment Service](/integrations/prism/node/recurring-payment-service.md) - Set up subscriptions


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.hyperswitch.io/integrations/prism/node/customer-service/create.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
