Get

Overview

The Get RPC retrieves the current payment status from the payment processor. This enables synchronization between your system and payment processors for accurate state tracking, especially important for handling asynchronous webhook delays or recovering from system outages.

Business Use Case: When a customer refreshes their order page, or your system needs to verify a payment's current state before proceeding with fulfillment. Payment statuses can change asynchronously through webhooks, and Get ensures you have the most up-to-date information directly from the source.

Purpose

Why use Get instead of relying solely on webhooks?

Scenario
Developer Implementation

Order status page

Call Get when customer views order, display current status from status field

Webhook recovery

If webhook missed, call Get with connector_transaction_id to sync state

Pre-fulfillment check

Before shipping, call Get to confirm payment is CAPTURED, not just AUTHORIZED

Multi-system sync

Call Get periodically to reconcile payment state across microservices

Dispute handling

Call Get to verify payment details when responding to chargebacks

Key outcomes:

  • Accurate payment state for customer-facing displays

  • Recovery from missed or delayed webhooks

  • Confirmation before critical business actions (shipping, digital delivery)

  • Audit trail verification for support inquiries

Request Fields

Field
Type
Required
Description

connector_transaction_id

string

Yes

The connector's transaction ID from the original authorization

encoded_data

string

No

Encoded data for retrieving payment status

capture_method

CaptureMethod

No

Method for capturing. Values: MANUAL, AUTOMATIC

handle_response

bytes

No

Raw response bytes from connector for state reconstruction

amount

Money

No

Amount information for verification

setup_future_usage

FutureUsage

No

Future usage intent. Values: ON_SESSION, OFF_SESSION

state

ConnectorState

No

State from previous multi-step flow

metadata

SecretString

No

Additional metadata for the connector

connector_feature_data

SecretString

No

Connector-specific metadata for the transaction

sync_type

SyncRequestType

No

Type of synchronization request

connector_order_reference_id

string

No

Connector's order reference ID

test_mode

bool

No

Process as test transaction

payment_experience

PaymentExperience

No

Desired payment experience. Values: REDIRECT, EMBEDDED

Response Fields

Field
Type
Description

connector_transaction_id

string

Connector's transaction ID

status

PaymentStatus

Current status. Values: STARTED, AUTHORIZED, CAPTURED, FAILED, VOIDED, CHARGED

error

ErrorInfo

Error details if status is FAILED

status_code

uint32

HTTP-style status code (200, 402, etc.)

response_headers

map<string, string>

Connector-specific response headers

mandate_reference

MandateReference

Mandate details if recurring payment

network_transaction_id

string

Card network transaction reference

amount

Money

Original authorization amount

captured_amount

int64

Total captured amount in minor currency units

payment_method_type

PaymentMethodType

Type of payment method used

capture_method

CaptureMethod

How payment will be captured. Values: MANUAL, AUTOMATIC

auth_type

AuthenticationType

Authentication type used. Values: NO_THREE_DS, THREE_DS

created_at

int64

Unix timestamp when payment was created

updated_at

int64

Unix timestamp of last update

authorized_at

int64

Unix timestamp when payment was authorized

captured_at

int64

Unix timestamp when payment was captured

customer_name

string

Customer name associated with payment

email

string

Customer email address

connector_customer_id

string

Customer ID from the connector

merchant_order_id

string

Your internal order ID

metadata

SecretString

Additional metadata from the connector

connector_response

ConnectorResponseData

Raw connector response data

state

ConnectorState

State to pass to next request in multi-step flow

raw_connector_response

SecretString

Raw API response from connector (debugging)

raw_connector_request

SecretString

Raw API request sent to connector (debugging)

redirection_data

RedirectForm

Redirect URL/form for 3DS or bank authentication

incremental_authorization_allowed

bool

Whether amount can be increased later

Example

Request (grpcurl)

Response

Next Steps

  • Authorize - Authorize a new payment

  • Capture - Finalize the payment and transfer funds

  • Void - Release held funds if order cancelled

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